Effective Date: 04/04/24
Welcome to Vukaya. We understand that getting your items quickly is important to you, so we make every effort to process your order promptly. When you order from our website, vukaya.com, you can expect a seamless and speedy delivery process. Please review our Shipping Policy below:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Vukaya is not responsible for any delays caused by destination customs clearance processes.
All orders are processed within 4 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Vukaya is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Vukaya is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We currently ship to [list countries or state "worldwide"]. Shipping rates and fees may vary depending on the delivery address for your order.
Our [Return Policy] provides detailed information about options and procedures for returning your order.
If you have any questions about our Shipping Policy, please contact us at:
+8555390003
We are committed to delivering your order accurately, in good condition, and always on time promised by us. We appreciate your understanding and patience during unforeseen delays and circumstances. Thank you for choosing Vukaya.
